POS, Retail & Banking Support
- POS installation & troubleshooting
- Thermal printer & barcode scanner setup
- Passbook printers, biometric devices, signature pads
- Cash drawer / peripheral support
- Retail & bank branch issue resolution
Supporting retail IT, banking branch IT, POS systems, networks, end-user devices, printers, CCTV, Windows/Linux systems, and real-world infrastructure — with a practical mindset focused on uptime, fast troubleshooting, and reliable operations.
IT Support Experience
Store & banking systems, peripherals, networks
NAS, Cloudflare, Linux, media systems
I’m an IT Support Specialist with experience across retail operations, banking branch IT, POS systems, printers, scanners, end-user support, network troubleshooting, Windows/Linux environments, and store technology support. Alongside professional support work, I also build and manage self-hosted systems, Linux-based NAS setups, media applications, and remote access infrastructure.
My core strength is keeping systems running in environments where downtime directly affects operations. I’ve worked with retail store systems, cooperative bank branch IT, peripherals, POS devices, scale servers, remote support tools, ERP-related workflows, and hardware/software troubleshooting.
I deliver support across phone, email, chat, and remote assistance channels — identifying issues fast, fixing them cleanly, and improving the reliability of the systems behind day-to-day business.
POS setup, branch IT support, peripherals, passbook printers, SAP/POS sync.
LAN, Wi-Fi, routers, switches, Windows/Linux systems, remote support.
NAS, Immich, Flask apps, Cloudflare Tunnel, Linux services, media platforms.
Multi-channel support, printer problems, OS issues, hardware replacement, asset tracking.
Calicut, Kerala
Dammam, Saudi Arabia
Riyadh, Saudi Arabia
Cyberpark, Calicut
Beyond support work, I actively build and maintain personal infrastructure projects that strengthen my hands-on knowledge of Linux systems, storage, networking, media workflows, automation, and application troubleshooting.
Built and maintained a personal NAS using Ubuntu/Linux for centralized storage, Samba sharing, media hosting, and remote access. Managed storage paths, services, app hosting, and uptime considerations on repurposed hardware.
Designed a custom movie platform with a Flask backend, SQLite library, queue-based optimization workflow, metadata handling, and media streaming architecture focused on reliability and cleaner backend structure.
Built a personal music streaming interface backed by NAS storage, with browser playback, FLAC handling, compatibility conversion workflows, player UI tuning, and organized library support.
Deployed and maintained Immich, a self-hosted photo and video backup solution on a private NAS, replicating Google Photos functionality. Managed Docker containers, database backends, and automated backup routines for high availability and data redundancy.
Deployed a browser-accessible virtual desktop running a lightweight LXQt Linux environment hosted on the NAS server. Configured web-based remote desktop protocols for secure, full-desktop OS access from any browser globally without requiring local client software.
Developed a web-based file management interface to securely upload, download, rename, and organize files stored on a centralized Linux NAS server. Designed a responsive frontend with drag-and-drop uploads and dynamic folder rendering.
Developed a full-stack mobile dashboard to monitor real-time server health, including CPU/RAM usage, temperature, network connectivity, and uptime. Engineered secure remote power management via an integrated ESP32 controller and SMART drive health monitoring for proactive failure prevention.
Configured Cloudflare Tunnel, remote access services, and self-hosted web apps for secure external access to internal services without exposing the home network directly.
Worked on automated video optimization and conversion flows using FFmpeg, folder watchers, decision logic, and queue-based processing for media compatibility and storage efficiency.
Hosted and maintained multiple personal services including web apps, file access, media services, and supporting utilities while handling ports, service restarts, startup behavior, and deployment troubleshooting.
Kannur University
2015 – 2018GVHSS, Madapally
2013 – 2015If you’re hiring for IT Support, Technical Support, POS Support, Helpdesk, Retail IT, Banking IT, or junior infrastructure roles, I’m open to opportunities.